Effective Training in CSV and CSA

Created by: Danielle Duran, Senior Manager, Training And Development, Site Bus, BioMarin Pharmaceutical & Kosal Keo, Founder and Chief Product Officer, Sware, Inc. GS-245pm_Danielle-Duran-Kosal-Keo_Effective-Training-Program-for-CSV-handoutDownload

To access this content, you must purchase MEMBER PLUS +.

You must log in to view this content.

To access this content, you must purchase MEMBER PLUS +.

Become a Member to View this Content

Please provide your information below

Recommended for you

Incorporating Effective SOP’s In Training Programs – it’s not just for the what

Data Integrity & CSA Aligned Framework Model

More resources

img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em;}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none;}body{--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgba(6,147,227,1) 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgba(255,105,0,1) 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--font-size--small:13px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:36px;--wp--preset--font-size--x-large:42px;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px rgba(255,255,255,1),6px 6px rgba(0,0,0,1);--wp--preset--shadow--crisp:6px 6px 0px rgba(0,0,0,1);}:where(.is-layout-flex){gap:.5em;}:where(.is-layout-grid){gap:.5em;}body .is-layout-flex{display:flex;}body .is-layout-flex{flex-wrap:wrap;align-items:center;}body .is-layout-flex > *{margin:0;}body .is-layout-grid{display:grid;}body .is-layout-grid > *{margin:0;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}.wp-block-navigation a:where(:not(.wp-element-button)){color:inherit;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}.wp-block-pullquote{font-size:1.5em;line-height:1.6;}.woocommerce form .form-row .required{visibility:visible;}.um_request_name{display:none !important;}.site-title,.site-description{position:absolute;clip:rect(1px,1px,1px,1px);}.elementor-nav-menu li.only_free{display:none;}.woocommerce .cart-empty.woocommerce-info{background:var(--e-global-color-secondary);color:#fff;line-height:2em;font-size:2rem;margin:0;}ul .cat-item-44{display:none !important;}.fa-plus::before{font-family:"Font Awesome 5 Free" !important;}.um .um-form .um-field-checkbox div.um-field-area{display:block !important;}.woocommerce-checkout input[type="checkbox"]{height:20px;}.woocommerce .cart-empty.woocommerce-info::before{font-family:"Font Awesome 5 Free";content:"";color:#fff;}.return-to-shop{display:flex;justify-content:center;margin:8rem 0;}.return-to-shop .wc-backward{padding:1em 2em !important;font-size:2rem !important;background:var(--e-global-color-accent) !important;color:#fff !important;text-transform:uppercase;transition:.3s ease-in-out;}.return-to-shop .wc-backward:hover{background:var(--e-global-color-primary) !important;}.return-to-shop .wc-backward::before{font-family:"Font Awesome 5 Free";content:"";color:#fff;margin-right:.5rem;}.woocommerce a.remove{position:relative;}.woocommerce td.product-remove{display:flex;justify-content:center;}.woocommerce a.remove{font-size:0;}.woocommerce a.remove::after{font-family:"Font Awesome 5 Free";content:"";background:#fff;color:var(--e-global-color-secondary);position:absolute;top:0;left:50%;transform:translateX(-50%);font-size:2rem;transition:.3s linear;margin-top:.25rem;}.woocommerce a.remove:hover::after{color:var(--e-global-color-primary);}.woocommerce-cart-form__cart-item .product-thumbnail a{display:flex;}.woocommerce-cart-form__cart-item .product-thumbnail img{min-width:90px !important;border-radius:10px;}.woocommerce-cart-form thead{background:var(--e-global-color-accent);border:none !important;color:#fff;font-size:1.5rem;padding:2rem 0 !important;}.woocommerce-cart-form thead th{padding:1.5rem .75rem !important;}.woocommerce-cart-form__cart-item .product-name a{font-weight:700;text-decoration:none;color:var(--e-global-color-accent);}.woocommerce-cart-form__cart-item .product-quantity input{border-radius:0;height:3.12rem;}.woocommerce-cart-form tbody .coupon{display:flex;}.woocommerce-cart-form tbody .actions button{border:1px solid var(--e-global-color-accent);border-radius:0;background:none;color:var(--e-global-color-accent);transition:.3s linear;}.woocommerce-cart-form tbody .actions button:hover{background:var(--e-global-color-accent);color:#fff;}.woocommerce-cart-form tbody .coupon input{min-width:200px;border-radius:0;height:3.12rem;}.woocommerce-cart-form tbody button[name="update_cart"]{border:1px solid var(--e-global-color-accent);border-radius:0;background:none;color:var(--e-global-color-accent) !important;transition:.3s linear;height:3.12rem;}.cart_totals h2{color:var(--e-global-color-accent);font-size:2rem;margin-bottom:0;}.cart_totals table{border:none !important;}.cart_totals table th,.cart_totals table td{padding:1rem 0 !important;font-size:1.25rem;}.cart_totals table td{color:var(--e-global-color-accent);}.checkout-button{background:var(--e-global-color-accent) !important;font-weight:600 !important;font-size:1.1rem !important;transition:.3s ease-in;}.checkout-button:hover{background:var(--e-global-color-primary) !important;}.woocommerce-checkout{--wc-input-fields-height:3.125rem;}.woocommerce-checkout h3{font-size:2rem;}.woocommerce-checkout .select2.select2-container .select2-selection{height:var(--wc-input-fields-height) !important;border-radius:0 !important;border:1px solid var(--e-global-color-text) !important;}.woocommerce-checkout .select2-container--default .select2-selection--single .select2-selection__rendered,.woocommerce-checkout .select2.select2-container .select2-selection .select2-selection__arrow:before{line-height:var(--wc-input-fields-height) !important;}.woocommerce-checkout input,.woocommerce-checkout textarea{height:var(--wc-input-fields-height);text-indent:.5rem;border-radius:0 !important;border:1px solid var(--e-global-color-text) !important;}.woocommerce-checkout textarea{height:calc(var(--wc-input-fields-height) * 3) !important;}.woocommerce-checkout .form-row{margin-bottom:1rem !important;}.woocommerce-checkout-payment button[name="woocommerce_checkout_place_order"]{background:var(--e-global-color-accent) !important;padding:1rem 2rem;font-size:1.25rem;border-radius:0;}.wc_payment_methods{font-size:1.2rem !important;background:var(--e-global-color-primary);color:#fff;border-bottom:none !important;}.woocommerce-checkout-payment .form-row:last-child{background:var(--e-global-color-primary);border:none !important;padding:0;}label[for="payment_method_stripe"]{font-size:1.5rem;font-weight:700;}.payment_box{background:var(--e-global-color-accent) !important;color:#fff !important;}.payment_box::before{border-bottom-color:var(--e-global-color-accent) !important;}.payment_box a{color:#fff;text-decoration:underline;}.payment_box iframe{height:calc(var(--wc-input-fields-height) - .5rem) !important;font-size:2rem !important;padding:0 !important;margin:0 !important;}.wc-stripe-elements-field{margin:0;padding:0;padding-left:.5rem;padding-top:.5rem;}.woocommerce-checkout-review-order table{border:none !important;background:rgba(33,95,146,.05);padding:2rem;}.woocommerce-checkout-review-order table td,.woocommerce-checkout-review-order table th{padding:1rem 0 !important;}.woocommerce-checkout-review-order table td{color:var(--e-global-color-primary);font-weight:400;}.woocommerce-form-coupon{border-radius:0 !important;}.woocommerce-form-coupon .form-row-first{width:100% !important;}.woocommerce-form-coupon .form-row-last{width:100% !important;}.pr2{position:fixed;bottom:0;right:0;padding:20px;background:#2b7ec2;color:#fff;z-index:999;}li.woocommerce-MyAccount-navigation-link--my-membership-products,li.woocommerce-MyAccount-navigation-link--my-membership-notes,li.woocommerce-MyAccount-navigation-link--my-membership-discounts{display:none !important;}@media screen and (min-width: 768px){.woocommerce-form-coupon .form-row-first{width:80% !important;}.woocommerce-form-coupon .form-row-last{width:20% !important;}}.woocommerce-form-coupon .form-row-last button{height:var(--wc-input-fields-height) !important;width:100%;border:1px solid var(--e-global-color-accent);border-radius:0;background:none;color:var(--e-global-color-accent);transition:.3s linear;}.woocommerce-form-coupon .form-row-last button:hover{background:var(--e-global-color-accent);color:#fff;}.single .wp-block-image .aligncenter{margin-left:auto !important;margin-right:auto !important;}.elementor-heading-title{padding:0;margin:0;line-height:1;}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit;}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px;}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px;}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px;}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px;}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px;}.elementor-widget-social-icons.elementor-grid-0 .elementor-widget-container,.elementor-widget-social-icons.elementor-grid-mobile-0 .elementor-widget-container,.elementor-widget-social-icons.elementor-grid-tablet-0 .elementor-widget-container{line-height:1;font-size:0;}.elementor-widget-social-icons:not(.elementor-grid-0):not(.elementor-grid-tablet-0):not(.elementor-grid-mobile-0) .elementor-grid{display:inline-grid;}.elementor-widget-social-icons .elementor-grid{grid-column-gap:var(--grid-column-gap,5px);grid-row-gap:var(--grid-row-gap,5px);grid-template-columns:var(--grid-template-columns);-webkit-box-pack:var(--justify-content,center);-ms-flex-pack:var(--justify-content,center);justify-content:var(--justify-content,center);justify-items:var(--justify-content,center);}.elementor-icon.elementor-social-icon{font-size:var(--icon-size,25px);line-height:var(--icon-size,25px);width:calc(var(--icon-size,25px) + ( 2 * var(--icon-padding,.5em) ));height:calc(var(--icon-size,25px) + ( 2 * var(--icon-padding,.5em) ));}.elementor-social-icon{--e-social-icon-icon-color:#fff;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;background-color:#818a91;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;text-align:center;cursor:pointer;}.elementor-social-icon i{color:var(--e-social-icon-icon-color);}.elementor-social-icon svg{fill:var(--e-social-icon-icon-color);}.elementor-social-icon:last-child{margin:0;}.elementor-social-icon:hover{opacity:.9;color:#fff;}.elementor-social-icon-android{background-color:#a4c639;}.elementor-social-icon-apple{background-color:#999;}.elementor-social-icon-behance{background-color:#1769ff;}.elementor-social-icon-bitbucket{background-color:#205081;}.elementor-social-icon-codepen{background-color:#000;}.elementor-social-icon-delicious{background-color:#39f;}.elementor-social-icon-deviantart{background-color:#05cc47;}.elementor-social-icon-digg{background-color:#005be2;}.elementor-social-icon-dribbble{background-color:#ea4c89;}.elementor-social-icon-elementor{background-color:#d30c5c;}.elementor-social-icon-envelope{background-color:#ea4335;}.elementor-social-icon-facebook,.elementor-social-icon-facebook-f{background-color:#3b5998;}.elementor-social-icon-flickr{background-color:#0063dc;}.elementor-social-icon-foursquare{background-color:#2d5be3;}.elementor-social-icon-free-code-camp,.elementor-social-icon-freecodecamp{background-color:#006400;}.elementor-social-icon-github{background-color:#333;}.elementor-social-icon-gitlab{background-color:#e24329;}.elementor-social-icon-globe{background-color:#818a91;}.elementor-social-icon-google-plus,.elementor-social-icon-google-plus-g{background-color:#dd4b39;}.elementor-social-icon-houzz{background-color:#7ac142;}.elementor-social-icon-instagram{background-color:#262626;}.elementor-social-icon-jsfiddle{background-color:#487aa2;}.elementor-social-icon-link{background-color:#818a91;}.elementor-social-icon-linkedin,.elementor-social-icon-linkedin-in{background-color:#0077b5;}.elementor-social-icon-medium{background-color:#00ab6b;}.elementor-social-icon-meetup{background-color:#ec1c40;}.elementor-social-icon-mixcloud{background-color:#273a4b;}.elementor-social-icon-odnoklassniki{background-color:#f4731c;}.elementor-social-icon-pinterest{background-color:#bd081c;}.elementor-social-icon-product-hunt{background-color:#da552f;}.elementor-social-icon-reddit{background-color:#ff4500;}.elementor-social-icon-rss{background-color:#f26522;}.elementor-social-icon-shopping-cart{background-color:#4caf50;}.elementor-social-icon-skype{background-color:#00aff0;}.elementor-social-icon-slideshare{background-color:#0077b5;}.elementor-social-icon-snapchat{background-color:#fffc00;}.elementor-social-icon-soundcloud{background-color:#f80;}.elementor-social-icon-spotify{background-color:#2ebd59;}.elementor-social-icon-stack-overflow{background-color:#fe7a15;}.elementor-social-icon-steam{background-color:#00adee;}.elementor-social-icon-stumbleupon{background-color:#eb4924;}.elementor-social-icon-telegram{background-color:#2ca5e0;}.elementor-social-icon-thumb-tack{background-color:#1aa1d8;}.elementor-social-icon-tripadvisor{background-color:#589442;}.elementor-social-icon-tumblr{background-color:#35465c;}.elementor-social-icon-twitch{background-color:#6441a5;}.elementor-social-icon-twitter{background-color:#1da1f2;}.elementor-social-icon-viber{background-color:#665cac;}.elementor-social-icon-vimeo{background-color:#1ab7ea;}.elementor-social-icon-vk{background-color:#45668e;}.elementor-social-icon-weibo{background-color:#dd2430;}.elementor-social-icon-weixin{background-color:#31a918;}.elementor-social-icon-whatsapp{background-color:#25d366;}.elementor-social-icon-wordpress{background-color:#21759b;}.elementor-social-icon-xing{background-color:#026466;}.elementor-social-icon-yelp{background-color:#af0606;}.elementor-social-icon-youtube{background-color:#cd201f;}.elementor-social-icon-500px{background-color:#0099e5;}.elementor-shape-rounded .elementor-icon.elementor-social-icon{border-radius:10%;}.elementor-shape-circle .elementor-icon.elementor-social-icon{border-radius:50%;}